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Frequently Asked Questions

Find answers to commonly asked questions about our IT services, development process, and support options.

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Location & Service Areas

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Questions about our Adelaide location and service coverage areas

We service all of Adelaide and surrounding areas including Adelaide CBD, North Adelaide, Glenelg, Norwood, Unley, Burnside, Campbelltown, Tea Tree Gully, Salisbury, Port Adelaide, and the Adelaide Hills. We also travel to regional South Australian locations for larger projects.

We don't charge travel fees within the Adelaide metro area. For locations outside the metro area or regional South Australia, we may apply a modest travel surcharge which we'll discuss upfront when scheduling your appointment.

Yes, we are a locally owned and operated Adelaide business with deep roots in the South Australian community. We understand local business needs and provide personalized service with the reliability of a local company.

Our standard business hours are Monday to Friday 8:00 AM to 6:00 PM, and Saturday 9:00 AM to 5:00 PM. We also provide 24/7 emergency support for critical business systems and after-hours appointments by arrangement.
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