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Frequently Asked Questions

Find answers to commonly asked questions about our IT services, development process, and support options.

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General Services

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Common questions about our IT services and support offerings

We provide comprehensive IT services including 24/7 helpdesk support, computer and laptop repair, network setup, cybersecurity solutions, website development, cloud services, and complete IT infrastructure setup for homes and businesses across Adelaide and South Australia.

Yes, we serve both residential customers and businesses of all sizes throughout Adelaide. Our services are tailored to meet the specific needs of home users, small businesses, and large enterprises.

For critical IT emergencies, we aim to respond within 2-4 hours during business hours and within 4-6 hours for after-hours emergencies. Our 24/7 support ensures you're never left without assistance when you need it most.
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